Is relationship management nature or nurture? Whilst it may come naturally to some people whom we call “people-people”, others can be nurtured and groomed to become stronger relationship managers no matter what their role in your organisation.
Min 6 - Max 12
All employees across organisation. Best used as a module to complement supervisory, management or communication training programmes.
Negotiating a win-win deal and knowing your walk away price
Effective Communication Skills
Establishing the best and most effective communication channels
Dealing with conflict and reaching workable resolutions
Powerful Presentation Skills
Presenting reports, ideas and pitching a solution internally or externally enhancing presentation style
Promises, Promises - Team Building
½ to 1 day
Seeing the big picture and resolving silo mentality towards a common goal
Coral Banks - Team Building
Communicating towards a common goal
Outclass the Competition
Best first impressions and portraying a polished corporate image, entertaining and dining skills
Standardising and managing the first impression your frontline give of the company
Belbin 360 Profiling - Team Building
Up to 14/group
Profiling individuals to maximise their strengths in the workplace
Customer Service Excellence
Achieving excellent service with customer through the front line
Watch some of the courses or client stories.
"Seeing people really involve themselves in the programmes we offer and seeing the immediate skill upgrade is very rewarding; the impact is immediate."Read more
"Pursuing personal and professional development is all in your hands, we provide the ways, however you provide the will! "Read more
Whether you are looking to find out more about the work we do, how we can help transform your business or just be part of one of our upcoming workshops, we are happy to answer all your queries.