Samer Faissal

Samer Faissal

Training Facilitator

"The most effective way to learn is not by being taught, but by using your experience and prior knowledge in discovery learning"

Samer has been involved in learning and development for more than 7 years and was part of training projects for over 60+ reputable organisations in more than 10 countries.

He was the former President and Head of Professional Development of the Rotaract Clubs where he had the chance to travel and deliver training sessions in various countries throughout Europe, Asia and Africa.

Samer is a Certified Instructional Designer holding a Masters Degree in Instructional Design and Technology from Walden University and he also holds the "Train the Trainer" certificate.

Samer played an important role in integrating 'Technology in Education' for different organisations such as Hamdan Bin Mohammed e-University, Dubai Ports, Customs and Freezone Corporation and many others. His recent projects included developing e-content material to support induction programs in both the academic and private sectors. Samer also provided soft skills training for customer service and direct sales staff in organisations such as Orbit Showtime Network, Du, Etisalat and Laureate Education.

Samer is multi-lingual, delivering sessions in English, French and Arabic.

  • Areas of Expertise

  • Blended Learning Projects and Online Development Solutions

  • Performance & Talent Management

  • Team Building and Experiential Learning

  • Interventions

  • Sales Development

  • Performance Management

  • Communication Skills

  • Service Excellence

  • Customer Service

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